Refund & Cancellation
How to review subscription actions and report a billing problem.
Canceling a subscription
Available cancellation actions are shown in the Billing area or Paddle customer portal. Review the effective date and access impact presented before confirming a cancellation.
Billing questions
If you believe a charge is incorrect, contact support@demandwhisper.com with the account email, transaction reference if available, and a description of the issue. Do not send full card details.
Refund requests
Refund requests are reviewed based on the transaction circumstances, the checkout terms presented at purchase, applicable law, and payment-provider requirements. This page does not promise an automatic refund.
Access after cancellation
The Billing area or customer portal will show whether access continues through the current billing period or changes sooner. Export or retain information you need before access ends where the product permits it.
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